DELIVERY TERMS

Delivery price

Delivery is free for purchases from more than 60 Eur.

Upon purchase of goods up to 60 Eur delivery price - 5 Eur.

Pick up from House of Samsonite store is free.

Delivery of goods

Goods are delivered throughout Lithuania, except Kursiu Nerija. If Your ordered item is in stock we will delivered within 1-7 business days. If Your ordered item is not in stock, we will contact and inform You, that the delivery may take longer. Maximum delivery time should not exceed 3 weeks. On the day of delivery, the courier will contact You by phone, and deliver the goods to Your address at 8:00-18:00 workdays.

Pick up from House of Samsonite store

You can pick up items at one of House of Samsonite stores indicated below (prepayment required):

- PC Europa, Konstitucijos pr. 7A, Vilnius;

- PC Mega, Islandijos pl. 32, Kaunas.

When picking up the goods, we will ask You to provide a personal itdentity document.

*If You have any questions about the delivery please e-mail us: e-parduotuve@samsonite.lt

Payment methods:

E-banking – You will be able to make payments using the electronic banking systems of all major Lithuanian banks through the payment platform www.paysera.lt.

By Bank transfer – You will be able to pay by bank transfer with the requisites*.

Payment card

* Requisites:

Seller UAB "Ragaine"

Company code: 132345660

VAT code: LT323456610

Address: Perkuno al. 4A, Kaunas

Phone: (+370) 655 18678

E-mail: e-parduotuve@samsonite.lt

Account No. LT557044060007775404

Bank: AB SEB bankas

Bank code: CBVILT2X

RETURN PROCEDURE

The customer has the right to cancel the goods and return them within 14 days of receipt of the goods. In this case:

The product together with the packaging must not have lost the appearance and complete set The item may not be used or tried to use.

The client pays the return/shipping costs if a product is of a good quality. After receiving a defective product, the customer must contact the seller immediately by phone or e-mail and reconcile an exchange or return terms. In this case:

The item must be of a complete set.

The request to return purchased item, customer should send by e-mail: e-parduotuve@samsonite.lt, filled Return form (which You can print here) and also enclosing it to registered package.