Delivery price


Delivery costs 5 eur

Pick up from store is free.


Delivery of goods


Goods are delivered throughout Lithuania, except Venipak. If Your ordered item is in stock we will delivered within 1-7 business days. If Your ordered item is not in stock, we will contact and inform You, that the delivery may take longer. Maximum delivery time should not exceed 3 weeks. On the day of delivery, the courier will contact You by phone, and deliver the goods to Your address at 8:00-18:00 workdays.


Pick up from store is free


You can pick up items at one of stores indicated below (prepayment required):


- House of Samsonite, SC Europa, Konstitucijos ave. 7A, Vilnius;

- Kelioniu opera, SC Akropolis, Karaliaus Mindaugo ave. 49, Kaunas.


When picking up the goods, we will ask You to provide a personal itdentity document.

*If You have any questions about the delivery please e-mail us:


Payment methods:


E-banking – You will be able to make payments using the electronic banking systems of all major Lithuanian banks through the payment platform

By Bank transfer – You will be able to pay by bank transfer with the requisites*.

Payment card

* Requisites:

Seller UAB "Osterode"

Company code: 132345660

VAT code: LT323456610

Address: Perkuno al. 4A, Kaunas


Account No. LT067290099063049362

Bank: AB Citadele




The customer has the right to cancel the goods and return them within 14 days of receipt of the goods. In this case:

The product together with the packaging must not have lost the appearance and complete set The item may not be used or tried to use.


The client pays the return/shipping costs if a product is of a good quality. After receiving a defective product, the customer must contact the seller immediately by phone or e-mail and reconcile an exchange or return terms. In this case:


The item must be of a complete set.



The request to return purchased item, customer should send by e-mail:, filled Return form (which You can print here) and also enclosing when returning back purchased item and send directly to the address: UAB Ragaine, Perkuno al. 4A, LT-44221 Kaunas. 

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